FAQ

Frequently asked questions

  • Click the List a Property button at the top of any page. If you do not already have an account, go to the Create a New Account area, and fill in the blanks to start the process.
  • Once the account has been created, you will be taken to a new form where you fill in the rental property details, select a "photos" option, then select a payment method.
  • Photos can be uploaded anytime after the property details form has been submitted.
  • Payment is made after selecting the payment option desired and pressing the Submit button at the bottom of the form.
  • Note: New listings go active once the admin review process is completed.

All pricing details are available on the prices page. Prices are based on factors, such as if you are running a new ad, a pre-existing ad, multi-unit listings or if photo services are required, to name a few.

  • Visa, MC, or Amex are accepted online (anytime), or over the phone (weekdays).
    Note: New listings go active once the admin review process is completed.
  • Payment by cheque is also an option; however we will not activate a rental ad until the cheque has been received.

Yes, we can send out a photographer within the large city area to take the necessary photos for your rental listing. Rentals with professional photos have more views and inquiries than those with lower quality photos or no photos at all. Check out the pricing page for more information about our services.

When you have an active listing, check out the "Full Market Stats" area (from within the "Edit Listing" area). The stats area offers current and historical stats with a multitude of filtering options including: city sections, neighbourhoods, points of interest, property type, and number of bedrooms. The feature plots pricing and the number of available rentals on graphs, so you can easily locate trends in the rental market.

From the Edit My Listings area, or at the bottom of the "Edit Listing" page you can monitor the number of views your listing has received. The views can be seen in daily, weekly or monthly formats. If you have reactivated the listing, we keep the historical views, so you can compare how many views you receive this rental period compared to the number you received during the last one.

Single-unit listings (that are not short-term rentals*) remain posted until they are rented once, whether this takes 3 days or 3 months.
Multi-unit listings** are typically based on a 60 days or 6 month time period. Other time frames can also be arranged. Contact us if you require additional assistance or have further questions about your rental ad.
*Short-term rental = Properties rented on a month-to-month basis, and always looking for new renters.
**Multiple suites for rent located at a single address. Works best for apartment blocks.

  • From the Edit My Listings section, or at the bottom of the "Edit Listing" page, change the "Rented Status" to "Rented"
  • The listing will be stamped "rented" immediately, and then it will be archived in your account within 48 hours.
  • If your property has tentatively been rented, please don't hesitate to mark the listing Rented. If something happens to the agreement you have - we will reactivate your listing free of charge.

If you have an active listing (or have had an active listing in the recent past), check out the Rental Forms area. We offer a few different types of lease forms (in .pdf format), as well as a rental application, inspection checklist, statement of account form, notice to vacate, notice of rent increase, and many other forms you may need during your time as a landlord. Contact us if you any questions.